Dia from Encino, California () We enrolled in eHarmony and you may, contained in this couple of hours, chose to terminate while the I might located other sites We prominent. I went through the website and you may are taught to call a keen 800- count. I happened to be informed one to since We previously had an account (which i within the good faith noticed is signed) they might personal the latest membership if i wanted nevertheless they manage perhaps not refund my charge card on the $251 toward you to-year membership. Y off Vancouver, Canada () We signed up with eHarmony set for a single-year-membership out of $250 (step three monthly payments out-of $).
I finalized my account online and emailed a buyers qualities representative. My personal June bank card declaration shows that eHarmony enjoys recharged myself $ to own an extra fees. I emailed the business to try to resolve this matter however, brand new response I’d straight back is actually they’re not capable terminate my subscription in addition to 3rd percentage would-be recharged into the . Its refund rules may be very vague and you may misleading. Their customers properties representative. Courtney out-of Venice, Ca () I believe eharmony features incorrect advertisements. In the first paragraph of their current email address they enhance a different sort of bring off 3 months for the price of step one.
Therefore. Wayne out-of Coconut Creek, Florida () I find the organization getting most deceptive. It advertise high matches, nevertheless of those which they delivered myself had been certainly not. We signed up to use their 100 % free eight-big date trial. They didn’t work with me personally, and so i attempted to cancelled online but I acquired a message saying I’d to name during regular business hours. Anyone I talked to help you spoke myself regarding canceling from the providing myself another 7 totally free days. I attempted they once again and still wanted to cancel but which time the individual We talked in order to was really rude and you will told you I had went through the 7 days demonstration. She told you I can perhaps not score a reimbursement and you can advised myself to just keep using enough time that i had currently paid for.
One month after, I came across the services become bad rather than conference my demands, so i decided to cancel the services
I shared with her that we was not selecting with regards to characteristics but she told you as well bad, you are not going to get a reimbursement. Miranda from Clarksville TN () I signed up for a year on eharmony becuase of your great “deal” valioso hipervГnculo. I was enrolled in weekly and you can decided to cancel my properties (I had a slim range requirements plus in 6 months We had over fifty suits, to me it had been too in love so there are no way to truly navigate as a consequence of all of that with ease). It absolutely was which i is actually 8 hours past the big date restrict and they will not refund the money. We informed them that they’ll charges me personally for your times, not the year in addition they failed to agree to it.
However, as you realize, around the base of your own webpage, on second so you’re able to past section, it alter to 3 days towards cost of step 1 For every Month
I’ve tried numerous times discover ahold of somebody and you will it keep telling me to build a letter, that we did and you can got a fundamental mode page straight back how they might perhaps not assist me and that they were planning to get their money, (which anticipates issues within page in today’s day? We have canceled my card and you may want to report people later on costs due to the fact fraudulant. At the same time I’m able to continue steadily to ask Louise Guerin (Buyers Relations Director) for a solution. Yveth off Lanham MD () Very let down, I siged right up getting thirty days demonstration, payed the fresh subsription, its come 30 days because, You will find emailed eharmony, canceled the registration, they haven’t yet responded to myself, or came back my personal mony. They don’t checklist an unknown number to help you support service or promote an email address to store an unbarred comunication.
