This is a theme that comes up frequently in testimonies about box-ticking operations and even more so in the corporate sector than in government
Box-tickers are a little similar to duct-tapers, in that they’re really about substituting one thing for another: though, in this case, box-tickers are about substituting appearances for results, rather than labor for capital. Either way, they’re still “employees who exist only or primarily to allow an organization to be able to claim it is doing something that, in fact, it is not doing.” The simple truth here is that it’s sometimes cheaper to act like you’re doing something than asian beautiful women to actually do that thing and that sometimes you really can get away with it. To anti-statists, the existence of type 2s might seem like a great indictment of the state – ‘look! It’s not even being effective with our stolen tax dollars!’, they’ll say. But, while it is an indictment (and a cause for hope – what can we get away with, then?) it isn’t a great one. After all, a number of these type 2s would just be enforced by public reputation if they weren’t being enforced by the state. However, it should be noted, public opinion can be deceived as well – or else type 2s wouldn’t exist, either. Still, though: in the absence of the state protecting the owning classes, these firms could be directly punished for their bad behavior. Perhaps institutions could be developed to better track these companies, and see if they really are doing what they say that they’re doing.
Both types are about creating appearances rather than results, but type 1s are about creating the appearance of doing something for customers or the public, while type 2s are about creating the appearance of following government regulations
It should be noted that Graeber is, in some ways, more confident that this is a problem of the political economy of hierarchy than I am! Continue reading